Inhealthcare Professional App

The Inhealthcare Professional App is a user-friendly application, that allows clinical professionals to provide remote monitoring care for their patients.

Installation

To install the app, navigate to either the Play or Apple Store on your device.

1. In the app store, search for Inhealthcare Professional
2. This will filter the search list and show the Inhealthcare Professional app
3. Click onto this and press Install
4. This will now be installed onto your device

TIP

Before logging into the app, the verification and registration of a username and password must take place.

Registration

If you have already registered and logged into the Portal, you will be able to log straight into the app. If you have not yet registered with the Portal/App, this is required before logging in.

The details will be sent to you via email, with a clickable link to setup your username and password. Once this has been completed, you will be able to log into the app.

Logging In & 6-Digit Pin Code

When first logging into the app, you will be prompted to setup a 6-digit pin code, this will be required each time you log into the app. This is to make future logins more efficient and quicker.

1. Enter a 6-digit pin code
2. Confirm the 6-digit pin code
3. Click Continue with this PIN code to login
4. The PIN code successfully created screen will display

Different User?: Allows you to log in as another user.

Forgotten Password & Pin Code

In the event, your password or 6-digit pin code are forgotten, these can be reset by clicking onto the Forgotten your password link on the app or poral login screen. Should this be unsuccessful, please contact your management team to assist in resetting these on your behalf.

Forgotten Username

For forgotten usernames, please contact your management team to assist in retrieving your username.

App Home Screen

Once you log into the app, it will default to the home screen. This will detail the patients information and the number of patients on the list for the present day.

• Tasks - amount of task(s) outstanding.

• Status - shows detail of each status and meaning.

• Tasks Details - shows detail of the task(s) outstanding.

App Menu

• User Details - Your first name and surname.

• Organisation Name - The organisation that you are logged in as.

Tasks

This section will return you back to the main screen, should you be in another section or screen of the app.

About

This section details the Terms and Conditions of the app.

Help

This section details who to contact should you require support.

Switch Organisation

This section allows those who have access to more than one organisation, switch between.

Remove Account

This option will remove the account and all associated data within the app. Once selected, this will return you to the login screen. This will not remove your account from the service, and you will be able to log in again with your user details if required, as well as logging into the Portal.

Support

If you have any further questions, please contact your management team.