My Inhealthcare App - Clinician User Guide

The My Inhealthcare App, allows for Testing from a Patients perspective. The user-friendly and simple interface, allows Clinicians to track and submit observations at different intervals during a day, week and monthly basis, dependent on the Pathway Build.

How to: Install The App

1. On your device, navigate to the Play or Apple Store.
2. Search for My Inhealthcare.

Please ensure this is the My Inhealthcare App and not the Inhealthcare Professional App.

3. This will filter the search list and show the My Inhealthcare app.
4. Click onto this and click Install.
5. This will now appear on your device.

TIP

Prior to logging into the app, the User Account Verification and Registration must be completed.

How to: Register Patients for The App

To register a patient:

1. Find your Test Patient.
2. Click onto the Edit Patient Registration button.
3. Select Register Patient.
4. This will send a Registration email to the email address used on the test patients record.

To deactivate a patients registration:

1. Log into the Sandpit Environment.
2. Find the Test Patient.
3. Click onto the Edit Patient Registration button.
4. Select Deactivate Registration.
5. Select Re-Register Patient.
6. This will send a Registration email to the email address used on the test patients record.
7. Once received, click onto the link provided.
8. Enter the Test Patients date of birth and NHS number.
9. Select Next.
10. Create a Username (this is only applicable, if this is your first time registering for the app).
11. Create a new Password and confirm the Password.

Please note: emails may be directed to the spam folder.

How to: Enable Test or Training Mode

1. Navigate to the Tool Symbol, to the right-hand side.
2. Enter the Test/Training code: c11ba05f
3. Select Apply Settings (ensure this is applied/saved).
4. The app will then display with a Red Banner. This indicates you are in the Test/Training mode.
5. Log in with your previously created Username and Password.
6. Upon the first login, it will ask you to create a 6-digit PIN code.
7. Create and confirm the 6-digit PIN code.
8. Click Continue.
9. A warning box may appear, please continue.

How to: Log in

The first time logging into the app, it will ask you to create a 6-digit PIN code. The PIN code, will then be used for future logins

1. Enter a 6-digit PIN code.
2. Confirm the 6-digit PIN code.
3. Click Continue with this PIN code to login.
4. The PIN code successfully created screen will display.

How to: Reset a Password or PIN Code

1. On the app login screen, select Forgotten PIN Code.
2. This will bring you to the home login screen, select Forgotten Password.
3. Enter the Username.
4. Click Request Reset Code.
5. Enter the Request Code.
6. Change the Password and log back in.

How to: View a Username

1. Find the Test Patient.
2. Click onto the Edit Patient Registration button.
3. The username will be shown on the screen.

Menu

Once logged into the app, it will default to the My Tasks screen. This will provide an overview of the Test Patients information and available task(s).

• Tasks: Amount of task(s) outstanding.
• Status: Shows detail of each status and meaning.
• Tasks Details: Shows detail of the task(s) outstanding.

The following options may or may not be applicable to the service that you have been enrolled onto.

My Tasks

The My Tasks button will return you to the My Tasks screen, should you be in another screen of the app.

My Calendar

This section is used to push notifications for test dates and medication reminders. This is an optional feature and notifications are required to be enabled in the app to proceed.

There are 3 options to view on the calender, these are, present day, week or month.

1. Navigate to the Menu.
2. Click Settings.
3. Click Calender Notification.
4. Click Agree to the Consent to Store Medical Data.

Notification Consent:

By enabling the notification functionality, the Patient consents to the app providing you with notifications of certain medical data, such as your medications. You accept that these notifications will be displayed on the device and may contain sensitive medical information.

Consent to Store Medical Data:

Before enabling calendar notifications, the Patient must consent to enabling the calendar functionality. They consent to the app being able to store certain medical data, such as your medications, so that the calendar can operate offline. They also accept that the information stored in the calendar may not always be the most recent.

My Information

This feature is used to display useful information and links to helpful websites.

My Readings

This feature is used to visually display previous and historic readings submitted into the app.

About

This section details the Terms and Conditions of the app.

Settings

This section allows to enable calender notifications, as well as the option to pair devices with the app.

Remove Account

This option will remove the account and all associated data within the app. Once selected, this will return you to the login screen. This will not remove the account from the service, and you will be able to log in again with your user details if required.

Submission of Readings

1. Click into the relevant task
2. Input the reading
3. Submit the reading
4. The task will now disappear from the home screen, to prevent duplication of readings